Privacy Policy
Last updated: December 2025
POS Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale and inventory management platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account
- Use our services
- Contact our support team
- Subscribe to our newsletter
This information may include:
- Name and email address
- Phone number
- Business name and address
- Payment information
Business Data
When you use our platform, we process your business data including products, inventory levels, sales transactions, and customer information that you input into the system.
Automatically Collected Information
We automatically collect certain information when you access our platform:
- IP address and device information
- Browser type and version
- Usage patterns and feature interactions
- Error logs and performance data
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Improve our platform and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform
- Payment processors for transaction handling
- Legal authorities when required by law
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
Cookies
We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for more details.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@posplatform.com
- Address: Accra, Ghana